Refund policy

Returns
I want you to LOVE your new item! So, if you are not happy with the item you receive, please send me a note. I accept returns/exchanges for 7 days from when you receive your item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Pleasenote that Personolized items cannot be returned.

Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Restocking fee will be deducted from the refund.

Exchanges: As all our items are custom hand made we cannot accept exchanges.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We refund the purchase price minus a $9 restocking fee.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bewishedgifts@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: 

ShipetZe llc. (BeWished)
229 E 85th st. Unit 333
New York, NY 10028

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.